Also try changing the USB cable to a different USB port in your computer. Please remove the 380 and the 480, then try again my solution to add the MP490 printer. Please leave me a positive feedback after you are happy with the answer. 3- Positive Feedback is very important to us. Thank you!) 2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue. (*** Even if you have a subscription plan, you need to click the Accept button if the issue is solved for me to be paid, you won't be charged twice ***, don't worry. 10- If I helped please scroll down and click the green Accept button for me to be paid :-) (even if you have a subscription or a trial membership ) Thank you John Cappucci Computer Science Engineer *** 4 IMPORTANT THINGS *** (please read them) 1- Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort.

DO NOT click Accept if you are not positively satisfied. Thank you) 8- Turn on your printer and plug in the USB cable to another available USB port in your computer and try to print 9- Please let me know if the issue is not solved clicking the 'Reply to your expert' gray button, so we can continue troubleshooting. 7- After the new driver is installed please restart your computer (BUT PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort.

6- Download the newest driver here: Scroll down and then click the red triangle next to 'Select OS' and select 'WINDOWS 7' Click 'mp490swin104ea24.exe' 20.04 MB Select I Agree - Begin Download Save the file to your desktop, then double click it to start the installation. (if you find any) 5- Restart the computer BUT PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort. Go to and click on 'Download file' to download and install this tool 4- Remove any CANON printer application using this tool. Ok, please follow the steps below to uninstall the printer software completely using the Windows Install Cleanup TOOL and then re-install it: 1- Unplug your printer from the computer 2- Uninstall the CANON printer software going to Start, Control Panel, Uninstall a Program 3- Download 'windows install cleanup' tool.

Canon mp490 printer software